Request UC Assistance


Complete this form to provide my staff with information regarding issues with the following types of unemployment claims:

  • Unemployment Compensation (UC)
  • Pandemic Emergency Unemployment Compensation (PEUC)
  • Extended Benefits (EB) or
  • Federal Pandemic Unemployment Compensation (FPUC – “extra” $300) related to a UC claim.

If you are having an issue with Pandemic Unemployment Assistance (PUA), complete the PUA assistance form at this link.


Alternate phone:

Last Four Digits of SSN: *

Please reenter last 4 digits of SSN to verify *

Address on claim (Please include City, State, and ZIP Code) *

New address (if change is needed)

When did you file an initial claim for UC? (MM/DD/YYYY) *

Did you at any point open a claim for Pandemic Unemployment Assistance (PUA)? *

Did you work in a state other than Pennsylvania? For more information on Interstate, Commuter or Combined Wage claims: https://www.uc.pa.gov/unemployment-benefits/federal/Pages/Interstate-Claims.aspx

Did you receive your PIN? This is a 4-digit code included in your claim confirmation letter. *

Did you receive a Financial Determination Letter? *

Were you found financially eligible for benefits? *

If you were found ineligible for benefits, and you disagree, did you file an appeal?

If you filed an appeal, on what date (MM/DD/YYYY)?

Have you successfully filed your first biweekly claim? *

If you have successfully filed a biweekly claim, are you still awaiting payment after 7 business days?

If yes, list the date(s) of the week(s) you filed but did not receive payment and, if you worked during any of those weeks, your earnings for each week.

Do you have a question about an overpayment? Read about overpayment types, check if you have one, and pay it here: https://www.uc.pa.gov/unemployment-benefits/overpayment-of-benefits/Pages/default.aspx *

When filing bi-weekly, did you receive a message saying your claim is inactive?

Did you receive a message (online/phone) to contact the UC Center? *

What is your BYE (Benefit Year End) date?

If your BYE (Benefit Year End) date has passed, have you filed a new claim after the BYE date passed?

When did you first contact the UC Service Center to resolve your issue?

Have you reached out to another office for help with your unemployment? *

If yes, whose office and date contacted?

Is your claim under review, appeal, or adjudication? (If your claim is under review, appeal, or adjudication my office cannot submit a legislative inquiry.) *