Unemployment Compensation Center request for contact


If you are experiencing issues and would like us to look into your claim for traditional Unemployment Compensation (UC), Pandemic Emergency Unemployment Compensation (PEUC), or Extended Benefits (EB), please complete this form.

**PLEASE NOTE: This form is only applicable for people who live in 34th District. To find out in which district you live and how to reach out to your state representative, please click here.


Alternate phone

Last 4 digits of SSN *

Please re-enter last 4 digits of SSN to verify *

Address on claim (Please include City, State and ZIP Code) *

New address (if change is needed)

When did you file an initial claim for UC? (MM/DD/YYYY) *

Did you receive a Financial Determination Letter? *

Were you found ineligible for benefits? *

If you were found ineligible for benefits and you disagree, did you file an appeal?

If you filed an appeal, how did you do so (online, fax, email) and on what date (MM/DD/YYYY)?

Have you successfully filed your first biweekly claim? *

If you have successfully filed a biweekly claim, are you still awaiting payment after 7 business days?

Do you have a question about an overpayment? Read about overpayment types, check if you have one, and pay it here: https://www.uc.pa.gov/unemployment-benefits/overpayment-of-benefits/Pages/default.aspx *

Are you experiencing issues in filing your first biweekly claim? *

When filing biweekly, did you receive a message saying your claim is inactive?

Did you receive a message (online/phone) to contact the UC Center? *

If you already had an existing claim, when did you first try to attempt to reopen it? (Claims that were opened on or after this day in 2020 are considered "existing claims.")

When did you first contact the UC Service Center to resolve your issue?

Please provide a detailed description of all issues that are occurring with your claim, including any outstanding issues that may be displayed on your dashboard, the affected weeks, the last time you were paid benefits, whether or not you are enrolled in an extension program such as PEUC or EB, and any messages you see under your benefit certification history next to claimed weeks.

Please take screenshots of your weekly benefit payment history for the weeks you are inquiring about, and be prepared to share the sreenshots when we reach out to you. Your benefit history can be accessed at this link: Pennsylvania’s Unemployment Compensation (UC) Benefits System (pa.gov). Log in with your Username and Password, click ‘View Benefit Summary,’ then ‘Weekly Certification Log,’ and take screenshots of all available weeks shown.